To my loyal customers,
I want to thank you for your years of support. Without you, I would never have been able to turn a hobby into an actual money-making business. A business that helped support my family as I made the decision to stay home with my children when they were young, and go back to school fulltime when they became school-aged. You have been with me through pregnancy, childbirth, a cross-country move, going back to school, getting a divorce, getting remarried, and becoming an obstetrical nurse and lactation consultant. It was my business, and my interest in herbal healing, that made me realize that I wanted to have a career in healthcare. So in essence, I am where I am right now because of all of you. Your word-of-mouth recommendations are the reason my business grew and became successful.
I’ve realized over the past couple years that my life has taken me on a different path, and I have not been able to devote the time and enthusiasm to my business, and taking care of my customers, the way I feel they deserve. But I didn’t want to just shut my doors, because I truly believe in my products, and I’ve received so much positive feedback from satisfied customers that I know I offer some one-of-a-kind products that cannot be found elsewhere. I truly believe that families’ “natural medicine cabinets” would be lacking without my salve on one of their shelves. So for that reason, I’ve struggled along for the last couple years, and my customer service, one of the things I prided myself on, has suffered greatly. For that, I apologize sincerely.
Kerry’s Herbals is changing hands. My sister, Shannon, who has helped me with my business over the last couple years, is now the new owner of Kerry’s Herbals. I know you will find a huge improvement on customer service and shipping times, as well as a return of many popular products that have been removed from the product line over the past year. Under Shannon’s hand, I know the business will thrive and she will continue to provide our customers with the quality products you’ve grown to expect.
I want to thank each and every one of you for helping my business, and myself, become what we are today. I cannot express how much you’ve all changed my life.
Kerry Luskey Smith,
Founder and Former Owner, Kerry’s Herbals
*The above statements have not been evaluated by the Food & Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease.